Business Process Management

Terry Schurter, Chief Analyst and CTO

Terry Schurter is Chief Analyst and CTO for the BPM Group. He is recognized as being one of the leading authorities on BPM, SOA and the convergence point of business and technology.

Terry works at the leading edge of IT industry best practice in North America and Europe on the theme of business process change. He is noted for his insights on "bridging the gap" between business and technology with a focus on Customer Expectation Management (CEM), Business Process Management (BPM) and Service Oriented Architecture (SOA).For more information see www.bpmg.org

Obis Omni is an independent and dedicated Business and IT Community. It is designed to dramatically fast track our member's Business and IT projects. This is done by reducing the time they spend sourcing information and solutions.

We cover the increasingly broad-reaching aspects of Business Intelligence from data warehousing and forecasting to business analytics, RFID, compliance, business process management and EAI.

Regardless of the background or industry you are from, if you have a business or IT project, becoming a member of Obis Omni can help. To be part of this unique Community please visit www.obisomni.com.

DataDelta

Ed Allburn, President & CEO

Mr. Allburn is president and CEO of DataDelta, an analysis tool for comparing, transitioning and optimizing "Single Customer View" record matching systems from Data Quality and Customer Data Integration (CDI) vendors. An 18-year veteran of database marketing, data quality and CDI, Mr. Allburn has worked in senior Experian and strategic management positions for industry leaders such as Customer Insight Company/Metromail, IBM TJ Watson Research Center, Firstlogic, Group 1 Software and others. During his career Mr. Allburn has been responsible for over 200 successful CDI projects in banking, telecom, catalog and other industries. Ed Allburn is an international speaker contributor to DM Review and other publications.

For more information see www.datadelta.com/

Martin Gutberlet, Research Vice President

Role/Responsibility
Martin Gutberlet is a research vice president and agenda manager in Gartner, where he covers mobile and fixed business. In particular, his research focuses on the fixed and mobile operator market worldwide, carrier strategies and on the services offered to enterprise customers for voice and data.

Bio
Mr. Gutberlet has considerable industry experience with vendors, network operators and enterprises. Prior to joining Gartner, Mr. Gutberlet worked as partner and director of telecommunications for an international management consulting company. Formerly, he worked for several years with a global telecommunications supplier, performing the roles of product and customer solution manager and international account management positions. During that time he was accountable for assisting emerging telecommunication operators into the German market. These included new entrants and existing global players in both the wireless and wireline communication areas. Before that, Mr. Gutberlet worked with a German telecom vendor as a technical account engineer responsible for the design of public network architectures. In 1992, he cofounded an IT company for distribution of computer hardware. He was also sales representative for a German reseller, where he was responsible for semiconductor and electrical devices.

Years of Experience

• 2 years with Gartner
• 14 years in IT industry

Professional Background

• Arthur D. Little, Partner, 1 years
• KPMG Consulting, Director of Telecommunications, 4 years
• Ericsson, Manager, 5 years

Education

• M.S., Electrical Engineering, University of Dortmund